THE NIGHTINGALE DIFFERENCE
We believe that selecting a home care specialist is only the beginning of a responsible home care programme. Through regular contact, the supervisor of your individual care programme establishes a relationship with you that is both professional and personal. This approach enables us to maintain a superior quality of care.
COMMITTED TO HEALTHCARE
Nightingale can provide you with highly trained health care professionals dedicated to a superior level of service.

We select our staff not only for their skills, but for their commitment to providing community based health care of the highest standard. Our team includes:

  Registered Nurses
  Registered Nursing Assistants
  Health Care Aides
  Rehab Aides
  Homemakers
  Companions
 




All of our employees are carefully screened prior to hiring. On the job they are supervised on a regular basis. Each staff member is fully bonded and insured.

By planning ahead we are able to choose the very best personnel and offer a truly superior level of care. Our people reflect the multicultural nature of the community and can provide service in more than twenty languages.

To ensure consistent quality, our field staff is supervised by a Registered Nurse field supervisor. This supervisor visits our clients and monitors the staff on the job, ensuring an optimum level of care.


OUR PEOPLE

Your choice of home care is one of the most important decisions you will make. That's why it's essential to have a highly qualified, caring attendant who is a welcome presence in your home.
Nightingale offers you highly trained staff, selected for both their skill and commitment. They are carefully screened and supervised, and all are fully bonded and insured.
SPECIALIZED FOR LIVE-IN CARE

Our companions are highly skilled, capable caregivers who enable clients to maintain their independence in a dignified, safe living environment.

Nightingale's companions, whether remaining our employees or hired on a referral-fee basis, have been chosen for their expertise and experience.

Our agency hire companions are health care aides who provide an alternative to institutional placement for clients who need round the clock supervision but not 24 hour awake and alert care. Since they live in the client's home there is a special set of demands placed on our companions. They are not only employees, but caregivers and even confidantes.

Companions hired through a referral fee arrangement have a background in health care and a minimum of two years live in experience, or an appropriate combination of training and experience. A live in position gives them the security of full time employment caring for one client.

We have a comprehensive screening process to ensure that all companions meet Nightingale's strict criteria for employment.
MULTI-SKILLED FOR REHAB

Our client care coordinators and rehab aides provide an interactive approach to care that is both flexible and economical.

Client care coordinators work in our office and are an integral part of the team. They set the tone and direction for the rehab field staff. By communicating with case managers, other professionals, family members and friends, they ensure an integrated approach to home-based care.

These coordinators also provide information and assistance in accessing available community resources. In addition, client care coordinators can arrange for the purchase of medical supplies and rental of equipment. Working with our field supervisors, they continually monitor and evaluate the clients and staff to ensure the highest quality of service at all times.

Nightingale's rehab aides are multi-disciplined so they can meet the needs of clients on a variety of levels. By integrating homemaking, attendant care and rehabilitative activities, they provide a continuity of care and limit the number of people involved. Rehab Aides are health care aides with additional training, education, work experience and life skills.

What's important is the attitude of our rehab team. Their approach is "doing with" rather than "doing to", which promotes client independence and builds confidence.